Internal Note – Draft Pending Full Review: This page was drafted as a reasonable baseline and is not legal advice. Fields highlighted in red still need your exact business details, and an attorney should review this content (especially any liability or state-law-specific language) before you rely on it.
This Privacy Policy explains how RunFlat Coffee (legal entity name, e.g. “RunFlat Coffee LLC”, “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit runflatcoffee.com (the “Site”) or make a purchase from us.
1. Information We Collect
We collect information you provide directly to us, including your name, email address, shipping and billing address, phone number, and payment details when you place an order, create an account, apply to become a dealer, or contact us.
We also collect certain information automatically when you use the Site, including your IP address, browser type, device information, pages viewed, and referring URLs, typically through cookies and similar tracking technologies.
2. How We Use Your Information
- To process and fulfill your orders, including shipping, payment processing, and customer service
- To communicate with you about your order, account, or dealer application
- To send marketing communications, where you have opted in (you may opt out at any time)
- To improve the Site, our products, and the overall customer experience
- To detect and prevent fraud, and to comply with legal obligations
3. Cookies & Tracking Technologies
We use cookies and similar technologies to operate the Site, remember your preferences, and analyze traffic (for example, name specific analytics tool, e.g. Google Analytics). You can control cookies through your browser settings, and can decline non-essential cookies using the cookie banner on this Site.
4. How We Share Your Information
We do not sell your personal information. We share information with service providers who help us operate our business, including:
- Payment processors (e.g., name payment processor, e.g. WooPayments/Stripe) to process transactions
- Shipping and fulfillment partners (e.g., Printful, Dripshipper, or carrier name) to fulfill and ship orders
- Email/marketing platforms to send communications you’ve opted into
- Website hosting and analytics providers to operate and improve the Site
We may also disclose information if required by law or to protect our rights, property, or safety, or that of our customers.
5. Your Privacy Rights
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information (we do not currently sell personal information). To exercise these rights, contact us using the information below.
Depending on your location, you may have additional rights under other applicable privacy laws.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting obligations.
7. Children’s Privacy
This Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Draft prepared” date at the top of this page will be updated accordingly once published with an effective date.
10. Contact Us
Questions about this Privacy Policy can be directed to business contact email or business mailing address.